Managed Services
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We offer a range of services including; IT Managed Services At TechSolvers we can act as your IT Department providing you with a full “in-house” service. Including support for all of your IT hardware and software we can make sure that your systems work for you all the time. As a TechSolvers Managed Service Customer you get peace of mind knowing that your systems are supported at all times for a set monthly cost. Of course we don't just fix issues when they arise we proactivly monitor your systems and rectify problems before they impact your business. We have a range of managed service contracts to cover your requirements what ever they are. Our premium contracts include on-site support should it be required. Best of all you don't need to watch the clock as all managed services customers receive unlimited support covered by the monthly charge. Managed Service Customers can receive the following: • 24x7 Monitoring and alerting
• Manned Helpdesk
![]() • Service Level Agreements
• Application Support
• Discounted Hardware and Software
• Root Cause Analysis
• Unlimited remote and telephone support • Unlimited On-Site support • Monthly Incident reporting
• System Changes • User Administration • Remote Access to your own PCs • Third Party Vendor Management • Dedicated IT Support Engineers • Monitored Updates/Patches • Monitored anti-virus and firewall • Hosted Exchange Email
• Backup Service • Up to 20% discount on all our other services
If you would like further details on our managed services offering, or just want to know how to get your PCs covered please give us a call on 01923 537 247, or let us call you. Still unsure if managed services are right for your business? Please click here for an article that explains the various IT support options available, and why managed services will save you money and time. Pay As You Go Support If your business is not ready for IT Managed Services then TechSolvers also offer Pay-As-You-Go pricing options at a highly competitive fixed cost per hour. So if you are a business looking to fully outsource your IT, or just looking for IT services and support as and when you need them, give us a call on 01923 537 247, or let us call you. |



